Hey there, great people of the D2C community who are building fantastic things! This is your host Berkay writing.
Today, we’re kicking off a brand new series where we will share the best ecom tool stacks from the most successful D2C brands from all over the world! Hang on tight, because the best toolstacks are coming your way!
💪 Managing two brands with only two people: Nano & Mate
In the fifth episode we did with successful D2C entrepreneurs, we had a great chat with Mert, co-founder of two wonderful toothbrush brands, Nano and Mate, which are based in Germany.
🤵♂️ After over 10 years of consulting, traveling the world, and working with big corporations, Mert decided to try something new in 2020: He began experimenting with Shopify. After many trials, he and his co-founder Damian developed a toothbrush with 20,000 nano bristles, truly solving a problem for people with teeth problem.
But Mert is far more than a "former consultant turned entrepreneur." He and Damian manage two thriving businesses valued in the millions of euros, all without venture capital! 💶 Remarkably, they run everything with just the two of them as full-time staff.
Now, isn't that great?
To achieve such efficiency, Mert and Damian rely heavily on automation and top-tier Shopify apps, allowing them to focus on more critical tasks like branding and sales.
Let’s take a look at their tool stack at Mate & Nano
🫂 Customer service: Richpanel
Not as widely used as Zendesk or Gorgias, Richpanel is still a good AI-powered customer alternative.
📦 Inventory optimization: Fabrikator
A top-class tool that helps in forecasting demand, planning inventory, and replenishing on time.
⏎ Returns: 8Returns
8Returns gives your customers the option of registering their returns independently, while you can monitor the status of all returns.
💰 Subscriptions: Recharge
One of our favorite Shopify apps, helps you drive more revenue from your subscriptions.
📊 LTV analysis: Lifetimely
Great analytics tool, equips consumer brands with insights and reports for critical business decisions to scale growth
🤖 Workflow automation: Arigato
The robot works 24/7 in the background for Nano & Mate’s success. A powerful tool that can automate almost everything!
Well, Mert and Damian use more tools than these. Check their full tech stack out, along with hundreds of other D2C brands and ecom tools!
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